Return to Help Index| Pricing and Billing | |||||||||||||||||||||||||||||||
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| Account Buyers | |||||||||||||||||||||||||||||||
Government and Corporate Account Buyers
Reliability Direct makes it easy for Government and Corporate buyers. Buying for a Federal, State or Local government agency or a Fortune 500 company? We understand that government and corporate buyers often require more information than commercial customers. Below, we have posted information that government and corporate buyers have requested from us in the past. If you need additional information, please contact us. Net 30 Terms We offer Net 30 Terms to most Federal, State and Local government agencies, and Fortune 500 companies. If you are a new customer, we will require some basic information to set you up in our system. Government Purchase Cards and other Credit Cards We welcome Government Purchase Cards with the VISA or MasterCard logo. We accept regular MasterCard, Visa, American Express, and Discover credit cards. Small Business Set-Asides Reliability Direct, Inc. is a Small Business as determined by the SBA's Small Business Size Standards . We welcome contracting or subcontracting opportunities that are set aside for Small Businesses. Ready to request a quote or buy? Go to our home page to begin your online search, or contact us to submit an RFQ or purchase order.
Phone:
214-238-0493
(M-F, 8:00 - 5:00pm CT)
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| Payment & Credit Terms | |||||||||||||||||||||||||||||||
| Please submit all Purchase Orders by email to [email protected]. Purchase Orders are accepted On Approved Credit only. For customers with established Reliability Direct credit, payment terms are net thirty (30) days from the date of shipment or pick-up of products. All credit extended by Reliability Direct to customer, and the limits of such credit, is at Reliability Direct's sole discretion, and may be reduced or revoked by Reliability Direct at any time, for any reason. As a condition for the continued extension of credit, customer agrees to provide Reliability Direct with current credit references upon request by Reliability Direct. Reliability Direct reserves the right to charge a convenience fee for late payments. Reliability Direct further reserves the right to charge customer a late payment fee at the rate of one and one-half percent (1-1/2%) of the amount due for each month or portion thereof that the amount due remains unpaid, or such amount as may be permitted under applicable law. Anticipation and cash discounts are not allowed. Export orders are subject to special export payment terms and conditions. All payments must be made in U.S. dollars. Reliability Direct has the right of set-off and deduction for any sums owed by customer to Reliability Direct. If customer fails to make payment within thirty (30) days of shipment or pick-up, or fails to comply with Reliability Direct's credit terms, or fails to supply adequate assurance of full performance to Reliability Direct within a reasonable time after requested by Reliability Direct (such time as specified in Reliability Direct's request), Reliability Direct may defer shipments until such payment or compliance is made, require cash in advance for any further shipments, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, attorneys fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an unshipped order. Additionally, customer, and each of its subsidiaries and affiliates, agrees to provide to Reliability Direct proper authorization necessary for Reliability Direct to request any financial information from third parties. Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer's subsidiaries and affiliates purchasing from Reliability Direct are jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates. |
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| Do I have to pay sales tax? | |||||||||||||||||||||||||||||||
| You only have to pay sales tax if you do not have a resale tax certificate. | |||||||||||||||||||||||||||||||
| I have a question on my charges. | |||||||||||||||||||||||||||||||
| Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |||||||||||||||||||||||||||||||
| I need a copy of my receipt/invoice. | |||||||||||||||||||||||||||||||
| Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |||||||||||||||||||||||||||||||
| When will my credit appear on my account? | |||||||||||||||||||||||||||||||
| Credits usually take 7-10 business days from the time we receive your item(s). | |||||||||||||||||||||||||||||||